A silver lining

11th June 2019 | posted in News

Railway Housing Association is celebrating retaining its silver standard from Investors in People.

We first achieved silver status in 2016 for our ongoing commitment to supporting, developing and empowering its staff.

Three years on and the Association, in its centenary year, has once again been awarded silver by IIP.

We were assessed against a number of themes and indicators relation to people management and staff development. Assessment was carried out through a combination of surveys, interviews, meetings and observations at the Association’s head office.

The IIP assessor Joanne Machers noted the Association does many things well, particularly:

•There is good communication between staff which underpins a strong sense of mutual, trust and respect

•The organisation’s values influence how people behave with residents and other stakeholders with a large number of people confirming their day-to-day behaviour reflects the Association’s values.

•People are committed to the Association’s success because of the personal pride and satisfaction they derive being part of a long-standing organisation with a good reputation as a landlord.

•People say the Association is a great place to work because of the support they receive and the people they work with.

Joanne said: “The leadership at Railway Housing Association should be very proud of this achievement; people at all levels are aware of what the Association is trying to achieve and are working together to help reach the organisation’s objectives and ambitions.”

The Association’s Chief Executive, Anne Rowlands, said: “The Silver standard is awarded to only 5% of the organisations assessed, so to retain it is a fantastic achievement and we’re very pleased.

“We’re still going strong in our 100th anniversary year and that’s testament to the hard work of our staff who help us deliver high quality new homes, improve existing properties and provide services which help our residents and communities.

“It’s fantastic to know that our staff are proud to work for Railway Housing Association and are committed to our ongoing success.”

Suggestions made for further improvement in the report include further developing the relationship between staff and the Railway Housing Association Board and introducing team building and engagement activities with the staff team to increase levels of engagement.

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