Publications

Annual complaints report - June 2024

 

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On the Right Track 2025 / 2026

 

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Annual report 2023/2024

 

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TSMs 2024/2025 - results & summary of approach

 

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Housing Ombudsman Code Self Assessment - June 2024

 

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RHA News - June 2024

 

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Tenant Satisfaction Survey 2023

 

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VFM strategy 2025 - 2028

 

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Business Strategy 2020-2025 (updated March 2023)

 

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Setting the Standard

 

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Planned Maintenance Contract Manager

 

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