Text Relay, (previously known as Type Talk), is a service run by Action for Hearing Loss. It lets deaf and hard of hearing people use a textphone to access any services that are available on standard telephone systems. We welcome any calls using Text Relay. Please find below some helpful numbers to help you communicate with us.
Making a call from a textphone: If you’re using a textphone, Text Relay will take care of your call.
Dial 18001 + number
Making a call from a telephone: If you’re making a call from a telephone and you think the call may be answered using a textphone, Text Relay will allow you to communicate
DIAL 18002 + number
Getting help with Text Relay Assist: If you’re struggling to connect a call, Text Relay Assist can help.
Dial 18001 0800 7311 888 from a textphone or 0800 7311 888 from a telephone