Leaseholders Rights and Responsibilities

Information on leaseholders' rights and responsibilities can be found in our Leaseholders' handbook.

Buildings insurance

The Association organises the buildings insurance for all leasehold properties, and the premium is collected as part of your service charge. If you need to make a claim contact This Housing direct on 0845 266 9660. Please quote Railway Housing Association's policy number: Y099843QBE0114A

Contents insurance

No cover is provided for contents within individual properties under the buildings insurance policy and leaseholders are strongly advised to arrange suitable cover. There are specialist schemes available for older people from Saga and Age UK. The Association can also supply you with details of 'My Home' contents insurance scheme, administered on behalf of The National Housing Federation, or you can contact them direct on 0845 3372463.