Job Vacancies

Join our mission to provide exceptional services


Administrative Assistant

£24,863 per annum

6 month fixed term contract


Picture this: it's 1919, the aftermath of the First World War, and railway workers are returning home, seeking shelter and solace.  Born out of the noble Homes for Heroes campaign, the North Eastern Railway Cottage Homes and Benefit Fund sprang to life with an initial donation of £10,000 and the enthusiastic weekly contributions from 7,000 dedicated railway workers.  But that's not all – the North Eastern Railway matched members' contributions and provided invaluable free services like accountancy, architecture, and surveying.  The result?  The first homes for railway heroes emerged in 1921, dotting the landscape of South Gosforth, York and Darlington.


Fast forward through the years, and Railway Housing Association has evolved into an organisation that’s rightly proud of its history.  Registered with the Charity Commission in 1962 and as a housing association in 1976, we now proudly own and manage 1,620 homes across 20 local authority areas.  Our footprint echoes the historic routes of the North Eastern Railway, stretching from Northumberland, Newcastle, Gateshead, County Durham, Darlington, York, Hull, East Riding, Doncaster, Leeds to Hereford, touching the lives of countless individuals and families along the way.  While it's true that today's residents don't need to be railway workers, our heritage remains a vital part of our identity.  We take immense pride in our history and the profound impact of providing high quality, affordable housing to all who call our properties home.


We’re looking for an enthusiastic team player to join Team Railway to help to provide an exceptional service to our residents and.  You’ll be helping our residents by dealing with queries at the first point of contact, helping to register housing applications, supporting with queries relating to repairs and maintenance and providing general administrative support to the team. For the full job description and person specification please click here

You’ll be based at our office in Westpark Village, Darlington and be working with us for 35 hours a week, usually Monday to Friday between 8.30am and 4.30pm, although we’re flexible to make sure we can provide the best service to our residents.

If you’re interested in joining our team and our mission to deliver exceptional services to residents, please send in your CV and a covering letter letting us know why you’re interested in joining us to by Friday 17th May 2024.  Interviews will be held at our office on Thursday 23rd May 2024. If you’d like to have a chat about the role in advance, please contact Julie Clark, Housing Manager on 0800 028 7428