Make a Complaint

At Railway Housing Association we're committed to providing great homes and services and an outstanding resident experience.

However we know sometimes things go wrong and when they do, we really want you to tell us, so we can learn, deal with any issues and improve our services for you for the future.

If you need any help please just call us on freephone 0800 028 7428, or email us at info@railwayha.co.uk

To make a complaint please use the form below.

 

Name:
Address:
Home Telephone:
Mobile Telephone:
Email:
Details of your complaint, comment or compliment:
What would you like us to do?:

How would you like us to contact you?:

Enter your preferred contact method

Add a Photo:

If appropriate, you can upload a photo here.

Add a Photo:

If appropriate, you can upload a photo here.

Add a Photo:

If appropriate, you can upload a photo here.

Equal Opportunities Monitoring

In order to ensure that we are fair to people of all backgrounds, please provide the following information by ticking the relevant box:

White

English Scottish Welsh Irish

Mixed

White and Black Caribbean White and Black African White and Asian

Asian, Asian British, Asian English, Asian Scottish or Asian Welsh

Indian Pakistani Bangladeshi

Black, Black British, Black English, Black Scottish or Black Welsh

Caribbean African

Chinese, Chinese British, Chinese English, Chinese Scottish, Chinese Welsh or other Ethnic Group

Chinese