Anti-social behaviour

Living happily and safely in your home is really important to us and so we take anti-social behaviour (ASB) really seriously.

ASB covers a wide range of issues which can cause people significant harm and distress, including:

• loud noise or music from neighbours
• missile throwing
• gang nuisance
• threats of violence
• hate/mate crime
• drug dealing or cultivation
• harassment/verbal abuse

Not everything some people think is ASB actually is. Examples of what's not classed as ASB include:

• everyday household noise
• babies crying
• smells from cooking
• children playing (unless involved in verbal abuse, damage to property or more serious behaviour)

Tackling anti-social behaviour

If you feel comfortable approaching them, try having a calm and friendly word with the person causing the problem. Sometimes when it's explained, the person doesn't even realise they've been causing an issue in the first place.

If it's a bigger problem, you're worried or afraid of approaching the person or the problem continues, get in touch with us by calling our freephone number 0800 028 7428, emailing info@railwayha.co.uk or you can report an incident online here.

Details of how we deal with reports of anti-social behaviour can be found in our leaflet

You should contact the police to report incidents of criminal behaviour such as damage to property, assault, violence, threats of violence, burglary, drug dealing etc. Call the non-emergency police number on 101, or 999 for emergencies or report it to Crimestoppers on 0800 555 111.