Maintenance of the heating system

All heating systems in leasehold properties are covered by a 3* contract with British Gas. Under the terms of the contract repairs will be carried out within 24 hours of the fault being reported. If the engineer is unable to repair the fault due to parts being required temporary portable heating will be supplied by British Gas.

The contract also includes an annual service of the boiler and safety check.

Any fault with your heating system should be reported directly to British Gas on 0845 9500400 giving your name and address. If you are asked for an agreement number please quote “Bulk Contract B388”